BusinessWorld E-paper
ADVERSITY BREEDS INNOVATION. With the world slowly moving past the COVID-19 pandemic, companies today have to contend with doing business in a vastly different landscape, one that is shaped by various innovations and adaptations that have emerged from the crisis.
The usage of digital technology has reached critical mass, and there is no going back. In fact, the scale of the digital revolution is enough that at the start of the pandemic, according to a 2020 McKinsey Global Survey of executives, their companies have accelerated the digitization of their customer and supply-chain interactions and of their internal operations by three to four years. Meanwhile, the share of digital or digitally enabled products in their portfolios has accelerated by as much as seven years.
