BusinessWorld’s 4th Quarterly Banking Report for 2023 tackles how banks have leveraged social media, which has grown into a platform of information for most Filipinos, to meet today’s consumer behavior and reach a wider audience. This issue also looks into how banks and government agencies are helping the education sector bridge the gap in the country’s financial literacy. Featured as well is Lista, an online Filipino-focused money management app, with a Q&A with its founder Khriztina Lim.